01.What will be my total cost for the move?
Local moving services are charged by the hour as the services required are typically different for each move. Our services are calculated based upon a number of factors: Do you have any stairs? Are you moving more than just one refrigerator? Is your home on two levels or is it all on one floor? Is your home large or small, etc? We work to keep both disruption of your time and its associated cost to the minimum possible, but I have to be honest with you, we can’t guarantee a certain amount of time to complete your move. Be assured we will work diligently to complete your move in the most affordable manner possible to meet your needs.
02.What is your policy on damaged items?
We are insured by the State of California in accordance with the insurance regulations and the basic moving policy covers claims for damage for general liability. We want you to note that the free insurance covers you at the rate of $0.60 per pound in case of damage. You take full responsibility for the value of your furniture if you do not use protection materials, such moving blankets and plastic wrap, recommended by us. We assume no liability for the scratches on your furniture if you choose not to use a recommended level of protection. Even though the price of the move will be significantly cheaper, we strongly advise against sacrificing the quality of the service. On the other hand, items that are not considered valuable and that already have blemishes and/or scratches, you would need to instruct your lead mover to skip the wrapping process.
03.How can I reduce moving costs?
There are several effective ways to minimize the expenses associated with your move. For instance, by demonstrating flexibility, you can schedule your move during off-peak dates or in the afternoon to potentially save on costs. Another cost-saving strategy is to acquire boxes and packing supplies from a nearby hardware store or U-Haul, which can help you save both money and time spent on packing. It's crucial to pack carefully since items packed by the owner are not covered by our moving insurance. Lastly, consider donating or discarding items that are unlikely to be used in the future to further streamline your move.
04.Do you employ day laborers?
All of our employees here at Local Orange County Movers are hand selected to provide you with the most reliable moving service for all your local, long distance and international moving needs. We always implement the use of safety techniques and moving grade protocols to prevent costly mistakes. New employees go through a detailed orientation in which we allow them to get hands on experience so they can learn the ropes and avoiding your belongings from every balancing move. Each and every applicant is screened for alcohol and drug abuse issues as well as any criminal activity involving crimes of moral turpitude
05.How do I book a move with Local Orange County Movers?
To book a move, we require you to visit our website at
orangecountymovers.com/reservations, and submit a request. Keep in mind that due to the high number of last minute cancellations, we implemented a
Reservation Deposit.
06.My move date changed. What should I do?
If your move date changes, please contact our office as soon as possible. We will update your reservation and discuss any changes. Note that your hourly rate may vary depending on the new dates selected. If you already paid a Reservation Deposit, it can be refunded as long as cancellation or rescheduling request was placed 72 hrs prior to the move.
07.What is California state law Double Driving Time?
In California, moving companies must charge double the driving time for all hourly moves. This means the driving time from your pick-up location to your destination is doubled, but the hourly rate remains the same.
08.How much is the Packing Service?
Packing service is included in our hourly rate. The cost depends on the time it takes to complete your move. Extra packing materials are always available on board of truck, but if you need large amount of packing materials please alert our office prior to the move.
09.Do you deliver moving boxes ahead of time?
We do not deliver packing supplies ahead of time.
10.Can I leave items inside the dressers?
For safety reasons, we recommend removing all contents from furniture. Exceptions can be made at the discretion of the on-site Foreman/Crew lead.
11.Should I tip my movers? If so, how much?
Tipping is optional but greatly appreciated if you are satisfied with the service. Typically, customers tip $20 to $100 per mover, depending on the job size and satisfaction level.
12.Do you move appliances?
Our movers can handle appliances, but they are not certified technicians. We are not liable for disconnecting appliances involving water or gas connections, but our movers will do their best to assist you.
13.Can you dispose of used packing supplies?
Yes, we will dispose of all packing supplies used during your move.
14.Do you offer hauling/disposal services for unwanted furniture?
We do not haul away unwanted furniture. However, we can bring items curbside or deliver them to a donation center /landfill for an additional charge.
15.Do you have an Extra Heavy Item Charge?
Additional charges apply for items over 300lbs, such as pianos, large safes, and pool tables. Contact us for specific rates.
16.When do I need a parking permit, and how do I get it?
Parking permits are recommended if we need to double park or block traffic. If we receive a citation, it will be added to your final bill. Permits can be obtained through
movingpermits.com.
17.What are the payment methods, and are there any cancellation fees?
Payment is made upon completion of your move. We accept cash and credit/debit cards, but not personal checks.
18.Can you provide a certificate of General Liability Insurance?
Yes, we can provide a Certificate of Insurance (COI) at no additional charge. Adding additional insureds incurs a $100 fee and requires up to 72 hours to process.
We are fully licensed and insured. Basic insurance covers $0.60 per pound per item. Full Value Coverage can be purchased through a third-party provider, and we must be notified at least 72 hours before the move.
20.How big is your truck?
We assign trucks based on the size of your move:
- Studio, 1-bedroom, or Small Office: 20ft
- 2-bedroom or Medium Office: 20-26ft
- 3-bedroom, Large Office and up: 26ft (largest allowed on residential streets)
21.How long will the move take?
Every move is unique, and the duration depends on various factors like distance to the truck, stairways, amount of belongings, and preparation. Packing as much as possible in advance can save time and money. An additional mover may be recommended for certain conditions to expedite the process.
22.Do you work in the rain?
Yes, we work in the rain and provide unlimited shrink wrap to protect your belongings. Note that moving in the rain might cause delays.
Yes, we can move plants but are not responsible for any damages since they are not designed for transport in cargo trucks.
24.Can you take down TVs off the wall?
Yes, we can take down TVs but cannot mount them at the new location as we are not licensed for such tasks.
25.Will you have extra boxes if I run out of my own?
Yes, our trucks carry extra boxes for $4 to $7 each, depending on the size.
26.Do you provide wardrobe boxes?
Yes, wardrobe boxes are available on our trucks for use during the move. They are free to use but cost $40 each if you want to keep them.
27.Can you disassemble and reassemble furniture?
Yes, our movers can disassemble and reassemble furniture and have all the necessary tools for the job.
28.What day is cheapest to hire movers?
We have been tracking statistical data of our past moves for more than a decade, and according to it Tuesdays and Wednesdays are the cheapest days to hire the movers, as long as they don't fall on "End-of-the month" days, and busy month of June. Inquire our helpful office staff about our off-peak days pricing to learn more.
29.How much are movers per hour in Orange County?
As of 2024 our hourly rates for local moves vary between $120/hr and $160/hr for 2 professional movers and a fully equipped track.
30.Why do movers charge so much?
There are many expenses associated with a licensed and insured moving business: salaries, insurances, fuel, supplies, trucks, advertising etc. After one deducts all these expenses there is not much profit left to the company. However, we strive to be as affordable as possible, while maintaining top notch quality and professionalism at all times.
(657) 231-0555
